Deleting Payment Requests
Note: You can not delete completed payment requests and simply deleting the contact does not remove or end a recurring payment request.
To delete a pending payment request:
- Log in to Plooto
- Click on on the menu bar
- Click on the for the payment request you want to delete
- Click on to confirm that you want to delete this Payment Request
For recurring payment requests:
- To cancel a recurring payment request, select the payment request and enter the detailed screen
- Under Recurring Plan Details Status, you'll see an option called Cancel Recurring Plan for Payer
- Clicking this item will issue a confirmation pop-up.
- After confirmed, the payee will receive an e-mail notification of the cancelled recurring payment request and the status will no longer be marked as Active.